Frequently asked questions
How much does shipping cost?
Enjoy free shipping on every order within the United Kingdom.
Can I track my order?
Yes. Once your order has been processed, you will receive a shipping confirmation email with a tracking link. This allows you to follow your delivery every step of the way.
What if I don’t love my order?
We make returns easy. You can return your order within 30 days for a full refund.
How are returns refunded?
Refunds are always issued to the original payment method used for your order within 2 days.
Other questions?
You can contact us through our contact page or by email at contact@arelleclub.com. We’re always happy to assist you.